Prior to purchasing/using any of our product/items from our website, we strongly recommend that you read our terms and conditions. For our customers health & safety, this is a requirement. By continuing with your purchase, this will mean that you have read our terms & conditions and in turn agree to comply with our terms & conditions.

By purchasing from (or using) the NUTMAD website you are deemed to have accepted & agreed to be bound by the terms & conditions as set out here.

Please read each section carefully.

The greatest care has been taken in the preparation of the NUTMAD activated nuts and the content available to view on the NUTMAD website. However, no warranty of any kind is given or implied, except that there has been no wilful negligence. To the greatest extent permissible by law, www.nutmad.com, all associated parties, the directors & employees shall not be liable for any loss or claim arising directly or indirectly from the use of this website, except in the case of the wilful negligence of the company, its directors or employees.

The term ‘we’ is used here to denote www.nutmad.com. We have taken all reasonable efforts on the accuracy of product information on this site but make no warranties or representations of any kind on the accuracy of such information. Information on this site must not be relied upon.

We cannot be held responsible for any losses arising from the use or inability to use the website, or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control. We cannot be held responsible for any loss of profits, wasted expenditure, corruption or destruction of data, or any other loss which does not directly result from a wilful error on our part.

 

ALLERGIES WARNING

Nuts contain allergens and can be dangerous for those with nut allergies. Any of our products may contain traces of other nuts. If you are allergic to nuts we do not recommend to consume NUTMAD activated nuts. We cannot be held responsible for any allergic reactions from the use of NUTMAD activated nuts.

 

PURCHASING FROM WWW.NUTMAD.COM

Our legal trading name is NUTMAD
The registered trading address for NUTMAD is:
3rd Floor, 207 Regent Street, W1B 3HH London, UK
Our contact phone number is +44 7468621551
Our email address is info@nutmad.com

 

ORDERING & RECEIVING A DELIVERY FROM WWW.NUTMAD.COM

When you order NUTMAD activated nuts, you subscribe for a weekly or fortnightly delivery of nuts.

Upon placing an order/signing up for a subscription with www.nutmad.com, you will receive an automatic email stating that your order/subscription has been received. However, this does not mean we have accepted your order/subscription.

All orders are expected to be dispatched on Mondays after we have received your order and will be delivered in 3 to 5 days from then. Every following delivery from your subscription will be dispatched every or every second Monday depending on your subscription plan.

Shipping within UK mainland is free.

We are not responsible for the said ‘delivery’ of products. We have no power or input in the delivery service you receive. The delivery service provided is a contract between the consumer and the delivery provider and we act as the go-between. We will always endeavour to offer customer support and assistance in the rare occasions deliveries are late or undelivered. Please inform us immediate once you have experienced any issues with a delivery.

 

PAYMENT

Payments will be taken automatically either through Direct Debit (GoCardless) from your bank account, or via credit card (Stripe).” target=”_blank” rel=”noopener”>www.gocardless.com

 

CONSUMERS’ RIGHT TO CANCEL

You as the consumer have the right to change your mind about the subscription at any time PRIOR TO DISPATCH of your next delivery, and have the right to cancel without incurring any costs. On the agreement that you give us a notice of cancellation in writing via email.

If you cancel at least one day before the expected next date of dispatch, we stop delivering and stop charging you for further deliveries. Otherwise you might receive one further delivery before your subscription ends.

 

CONSUMERS’ RIGHT TO PAUSE

If you would like to pause your subscription you have the option to skip up to two deliveries. Pause should be requested per email at least one day before the expected next date of dispatch.

 

RETURNS POLICY

Your rights to return goods are protected under the EU Distance Selling Directive.

 

SPECIAL OFFERS / DISCOUNT COUPONS

Discount codes and coupons MUST be redeemed at the point of ordering. We cannot accept coupons and codes after your order has been placed. If you encounter any issues with redeeming your coupon or code, you must inform the NUTMAD team prior to placing your order and we will assist you within 24 hours of the issue being reported. Offers and codes can be deleted or changed without notice as the NUTMAD see fit. Codes cannot be redeemed for cash or loyalty points.

 

OUR RIGHT TO CANCEL YOUR ORDER

Placing an order/Signing up for a subscription does not mean that your order/subscription has been accepted or will be processed. Your order constitutes an offer to buy products from NUTMAD. Any order placed at NUTMAD will need to be accepted by us. We reserve the right to cancel an order at any time. If we do, we will give you a refund via the method in which you paid.

 

COPYRIGHT & TRADEMARKS

All rights in the designs and information of this website are protected by copyright, trademarks and other intellectual property rights. You may view, copy or print portions of our website for the sole purpose of placing an order. The materials on the website may NOT be used for any other purpose.

NUTMAD is a trademark and may not be copied, used in public or for advertising purposes without prior consent. Anyone/company using this name will be contacted by NUTMAD and will be asked to retract any comments made in public relating to our products within 24 hours. Failure to comply with these rules will result in court action for compensation.

 

PRIVACY POLICY

We value your personal privacy and therefore guarantee that we will not sell or pass your data to a third party outside of NUTMAD, in the normal course of business, unless that third party requires the data to provide you with your order for delivery or in the course of communicating with you as a customer. As part of our customer charter we will process your personal data fairly and lawfully.

We reserve the right to withdraw or change any part of our website at any time without prior notice. If any of these terms & conditions are held to be invalid, then the validity of the remaining provisions shall not be affected. We reserve the right to modify our Terms & Conditions at any time without notice.